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"Teaching business etiquette as the subtle, redefining confidence which enables people to excel and succeed in today's corporate culture."~ Cindy Grosso, Founder

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What is your EtiQ?

What is your EtiQ?

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Best birthday behavior: Etiquette tips for party hosts  Read More >>

The 8 Best Etiquette Rules We Learned From Grandma  Read More >>

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Corporate Professional Programs


Charleston School of Protocol and Etiquette, Inc. offers the following popular programs. Please use these listings only as a guide, as most seminars are customized to suit customer's needs. To ensure the maximum benefit, seminars are available at the location of your choice.
To customize any of these programs for your group, please call us at (843)207-1025.


Positive Perceptions

attitude of etiquette

Positive perceptions are intuitive behavior, read by the conscious and subconscious mind. Understanding that studies indicate that you do not have to speak at all...in order to make a first impression. In fact, when you meet someone, what you say verbally may not be as important as how you appear.

The Successful Team

attitude of etiquette

Teamwork is an important concept in today's business environment. Being able to work together in a timely, effective and synergistic manner requires strength through diversity and respect for yourself and others.


The A&E Factor - The Attitude of Etiquette

attitude of etiquette

The way you treat people is not about who they are, but rather all about who you are. Your manners and etiquette are not just actions....they are an attitude....an attitude that is closely related to your self-confidence, your position in business and personal life, as well as your ability to build successful relationships, teams... organizations. This program covers six points to help improve attitudes.

Professional Savvy Series
Professional Table Manners - Online Training

lessons on table manners

In the United States, a large amount of business is conducted out of the office and meetings are often held while dining. Are you or your company losing business because of less than polished behavior? The answer could be yes, and you may not realize...as the saying goes....you don't know...what you don't know...... But we do know that companies are losing money as associates, employees and corporate executives Amercian and international, are not well versed in how to conduct business over a meal . Learn more

Professional Style


professional dress etiquette

Statistics show how we appear speaks more about us and is more important sometimes than what we verbally have to say. Understand the dos and don'ts of looking your best with your clothes and power accessories. Learn what is proper and appropriate dress for everything from business casual to white tie.

The Million Dollar Meal

proper dining etiquette


There are studies that indicated over one half of all business is done over the dining table. The business lunch is still the favored meal meeting. This program focuses on the meeting etiquette and proper dining manners necessary to be successful.

Communication Excellence

communication etiquette

According to the US department of Labor, it is estimated that of the total time we spend in communication, 55% is devoted to listening. Listening, of course, is the polite thing to do. It is not just a skill, but an art a lost art. It is not only the foundation of all good conversation, but also for building relationships both professionally and personally. But even more importantly, listening is how we expand our world. Everything starts with a voice. Listen up! Learn more

Creating the Excellent Customer Experience

customer service etiquette

This presentation teaches the basic rules of etiquette, business greetings/introductions, proper daily office procedure, telephone etiquette, challenging situations as well as personal presentation skills. How you handle your customer is of great importance to your company remember Customer Service is an attitude not a department!

The above seminars are a partial list of programs we conduct and are designed to help empower you to present yourself with confidence and savvy.

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